The water in your spa should be drained and refilled completely about every 3-4 months. If you are on a salt system it is recommended to drain it every 6 months. To drain a HotSpring spa, simply remove the drain caps and turn the valve at the base of the equipment panel and allow water to fully empty. Attach a regular garden hose to the drains if you would prefer the water drain to another location. You can also use a small submersible pump to drain the water from the spa.
We recommend cleaning the shell with Off The Wall, a product that will remove any scale and grime buildup left behind. Also, we recommend cleaning your filters every time you drain your spa, either with GLB Filter Cleanse or Filter Cleaner Spray. The Tri-X filters can be put through the dishwater (no soap, hot water or dry cycle) but should also be chemically cleaned 1-2 times a year.
To fill a HotSpring spa, always insert the hose into the gray standpipe within the filter compartment. This will prevent air bubbles from developing in the plumbing. Continue adding water until the waterline is above the jets and just below the pillows. Only when the spa is full can you turn the power back on. Allow the temperature of the water to heat to 90 degree before adjusting the chemical balance.
For further instructions or help please call us!